I know there are still problems with the HCF. It is documented in the
release notes for 3.8.2c2. We are working with Rockwell to resolve these
issues.
Do you see any difference when forcing Flex or V.90? If so, which
protocol works?
Please send ATI0-ATI12 information. We should be able to learn a little
more from that.
Thanks,
Josh Ebel
On Thu, 6 May 1999, Support Technique wrote:
> Hi Josh,
>
> Hi have a Pm3 whit comos 3.8.2c2 and i still have problem whit Supramax 56i
> Voice PCI
>
> At 13:53 99-05-06 , you wrote:
> >Rob,
> >
> >I can't speak for the other modems. But I am aware of some problems with=20
> >the HCF that may cause this type of problem that we are curently working=20
> >on.
> >
> >Do you have PM3s or PM4s? If you only have PM4 you have older modem code=20
> >than 3.8.2c2. We will be releasing newer modem code for the PM4 (the same=
> =20
> >as 3.8.2c2) very soon.=20
> >
> >The newer code has some improvements that may help some of your USR/3Com=20
> >issues.
> >
> >My suggestion of forcing Flex or V.90 wasn't a fix but a question to see=20
> >which protocol is default on the client modem. Some older Rockwell=20
> >codes prefer Flex over V.90. So by forcing the client into V.90 it will=20
> >connect better. In same cases V.90 doesn't work right, by forcing Flex we=
> =20
> >can see if the problem is resolved. Then we know something is wrong with=20
> >V.90 and to work on it.
> >
> >So, what happens when you force V.90 or Flex on HCF modems?
> >
> >Thanks,
> >
> >Josh Ebel
> >
> >On Thu, 6 May 1999, Rob Fisher wrote:
> >
> >> Hi Josh,
> >>=20
> >> >Can you send the ATI from this client modem? I belive this is an HCF
> >> >Rockwell. Are you calling with Kflex or V.90? Is there any difffernece
> >> >when forcing V.90 or Fflex.
> >>=20
> >> No it's not only HCF modems... it wide spread across a full range of=
> modems=20
> >> including some USRobotics Sportsters. We are at an absolute loss as what=
> to=20
> >> do because there is no common factor.... sometimes if we swop the clients=
> =20
> >> old modem for a NEW Sportster is solves the problem but then we still=
> have=20
> >> clients with new Sportsters with the problem.
> >>=20
> >> Switching off V.90 may well stop the problem but that's really not an
> option.
> >>=20
> >> It appears to be a V.90 problem that surfaces when the phone line is not=
> so=20
> >> good... but this is still a guess.
> >>=20
> >> We are eagerly awaiting the new ComOs in the hope that the problem is=20
> >> solved. In every single case that we have followed up and we switch the=
> =20
> >> customer to our USR Total Control they have NO PROBLEM.
> >>=20
> >> I am convinced that the PM3's and 4's modem code is sub standard compared=
> =20
> >> to Cisco and USR. And sheezzz I hope I'm wrong because I have a USR Total=
> =20
> >> Control with 60 modems and a brand new PM4 with 180 modems! :-(
> >>=20
> >> Regards Rob
> >> Club Internet KwaZulu Natal - http://www.kzn.lia.net
> >> KZNet the REAL Net Radio - http://www.kznet.co.za
> >> Phone (031)709-2173 Cell (082)490-0265
> >>=20
> >> -
> >> To unsubscribe, email 'majordomo@livingston.com' with
> >> 'unsubscribe portmaster-modems' in the body of the message.
> >>=20
> >
> >-
> >To unsubscribe, email 'majordomo@livingston.com' with
> >'unsubscribe portmaster-modems' in the body of the message.
>
> --
> C=E9dric Tardif
> support@destination.ca=20
-
To unsubscribe, email 'majordomo@livingston.com' with
'unsubscribe portmaster-modems' in the body of the message.