RE: (PMOD) Line Testing

Bruce Farnham (Bruce.Farnham@twtelecom.com)
Thu, 22 Jul 1999 18:31:36 -0600

We have had success using the ATI6, ATI11, and ATY11 commands
on the USRobotics modems. These commands provide results of line
tests done by the modem once the call is connected. I would press
your local telco to come prepared to do Bit Error Rate Testing (BERT)
from your subscribers line into a 108 Test Line in the local Central Office.
If these tests are successful, it is possible there are problems further
into the telephone network. A 9.6K modem is a poor tool to determine line
or network connection quality.

Bruce Farnham
Time Warner Telecom
Network Switching Technical Support

-----Original Message-----
From: Ted Bogeman [mailto:tbogeman@nnex.net]
Sent: Thursday, July 22, 1999 1:24 PM
To: pm modem
Subject: Re: (PMOD) Line Testing

The problem with the telco is they use their laptop with 9600 modem and if
that
connects then they say the line is fine. Fine for who?? We have CT1's and
that part is OK. I was looking for something to test the customers end.

Jonathan Baldwin wrote:

> If you use PRI lines, the PM3 keeps a monitor on the lines for errors,
etc.
> Otherwise, I would suppose the local telco is your best source. I don't
> know of any software.
>
>
> > Does anyone know of any software or hardware to test the phone lines
> > from a users house calling our PM3's. I know they can call 3com and use
> > their line test, but is there anything that we can use locally.
> >
> > Thanks
> >
> >
> > -
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