We promptly opened a ticket with support, but never heard
anything from them.=20
After doing some searching, the trick actually ended up to be the
comma trick. Putting between 1 and 3 commas at the end of the
phone number boosted this customers connection back up to the 50k
range - solid. We didn't try this at first - usually this is the
trick to forget about v.90 and connect at low speeds. Just so
happens it helps this modem to negotiate v.90 it seems. *shrug*
Try that, hopefully it'll solve your customer's problem.
=09-Jeff
On Thu, 30 Sep 1999, Support technique 679-8819, ext. 2 wrote:
> Hi,
>=20
> One of my customer have a A-OPen FM56-SM with driver version sm72w9x.exe =
but he always connect at 28800.
>=20
> The modem have the latest firmware and support v.90
>=20
> if someone have a idea it will be appreciate.
> --
> C=E9dric Tardif, support@destination.ca
> 'Support technique 679-8819, option 2'
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>=20
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