(PMOD) Fw: Dreamcast connections turned into nightmares?

RSigler - Ziggycom (randy.sigler@ziggycom.net)
Fri, 15 Oct 1999 18:14:14 -0500

Here is a forward from one of our customers..

I have several going to go to another ISP.

It worked fine with 3.8.2c which I may have to go to unless I can get a
patch quickly team Lucent
(You can do it, I am depending on you...)

Randy
Ziggycom Online

----- Original Message -----
From: C. M. Stephens <cmstephens@ziggycom.net>
To: <support@ziggycom.net>
Sent: Friday, October 15, 1999 4:14 PM
Subject: Dreamcast connections turned into nightmares?

> I recently purchased a Sega Dreamcast system. The system comes with a 56K
V.90
> modem for use with certain games and to gain access to Dreamcast-exclusive
> websites.
>
> For the first month, I was able to connect without fail on the first
attempt.
> However, this all changed last Friday. Ever since then, the DC has only
been
> able to connect ONCE.
>
> I know the problem isn't with the DC system or modem, since the problem
looks
> like a lot of garbage flowing through the signal, blocking the vital
connection
> data. The problem isn't with the discs, since I've used three different
> internet-ready discs that functioned properly until the same point in
attempting
> to connect. It also isn't an isolated incident; I received a call last
weekend
> from a fellow DC owner and Ziggycom user experiencing the same problem.
>
> I've tried to connect with the DC at least once per day this week, with no
> success. I've been able to connect using my old Sega Saturn, and can
connect
> with no problems using my PC. But waiting for over an hour to attempt a
> connection with the DC and having no success is just plain ridiculous.
>
> You're probably asking, "If you've got two other methods for connecting,
why are
> you worried about this one?" As I said in the beginning, there are some
sites
> that can only be accessed by the DC. If you ever tried connecting to
> http://sonic.games.dreamcast.com/ without a DC, you'll get a very nice
Access
> Denied graphic; with the DC (and the Sonic Adventure GD-ROM), you get a
> full-featured site.
>
> So the question remains: What can be done to fix it, and how soon?
>
> Sincerely,
> C. M. Stephens
>

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