I know this can vary a bit between diff places or types
of user base etc, but I'm still not that happy with
these figures. Does anyone have any comparative
figures for other vendors gear ? How are the PM's
comparing ?
What measure do others find the best indicator of
overall health and how to you compare to other vendors ?
I feel that the 'Normal' disconnect
% is a good measure of overall health. Obviously
this includes a number of legit disconnects where
users just hangup, turn modem off, or the s/w drops
DTR etc, but thats fairly constant across all scenarios
and not possible to factor out. Note that this is
from the local6 Syslog stuff, and includes ALL calls
even dud voice calls, not just authenticated users.
normal 220970 77.7%
User Request - Call Circuit Closed 37587 13.2%
Lost Carrier 21980 7.7%
User Error - PPP NCP Active to Request 2348 0.8%
Port Error - Exceeded LAPM retransmission 1337 0.5%
NAS Request - PPP Maximum Retransmissions 188 0.1%
Normal includes PPP Term Requests (most) but also includes
bad passwords, any admin kicks etc, idle timouts, max
session lenghts etc.
Our user base is approx 40% V.34, 30% Flex, 30% V.90.
==============
Peter Court, Technical Manager, Hotkey Internet Services
pc@hotkey.net.au
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