(PMOD) Partial DSP failure in PM3's

Bud Bennett (bennetb@cadvision.com)
Thu, 25 Nov 1999 09:18:29 -0700

> Date: Tue, 23 Nov 1999 23:10:26 -0500
> From: "Dave Sovereen" <dave@tm.net>
> Subject: Re: (PMOD) 'Bad' Modems on PM3

> IMHO, it would be nice if Lucent would change the modem allocation method
> to round-robin.

I definitely agree with this. However, in the long run that makes it much more
difficult to identify a faulty modem. (Will explain below)

> Yes, the PM should detect if a modem has failed and take it
> out of service.

They do! I've had to RMA modem cards because a modem was stuck in "DOWN"
state and wouldn't go back into "READY" state. The problem is that the PM3's
have
no way of figuring out if a modem is bad if it has 2000 more calls than the
rest of the
modems around it. It might take a month, instead of a week to find a modem that
had a partial DSP failure if the PM3's used a round robin scheme.

> And yes, in a perfect world, DSPs don't partially fail like this.

It's odd really. We've had these Portmasters for about a year now and suddenly,
Five
of our modem cards have one modem each that has a failing DSP. Easily spotted
with the
sequential modem allocation sequence. Fortunately, everything else has been
holding
up quite well.. maybe it's the whole murphies law thing involving warranties?

--------------------------------------------------------------------------
Bud Bennett CADVision Development Corporation
bennetb@cadvision.com Suite 1810, 300 5th Avenue S.W.
Internal Systems, Calgary, AB, Canada T2P 3C4
Modem Network Administrator Phone: (403) 777-1300
http://www.cadvision.com Fax: (403) 777-1319
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