Re: "Could not negotiate a compatible set of blah blah blah..."

Robert Hiltibidal (morgan@tekfront.com)
Wed, 12 Mar 1997 23:55:04 -0600 (CST)

> I see this quite often and it's not random. Two causes: 1. They don't have
> tcp/ip installed. 2. They have 2+ tcp/ip entries (from trying to set up over
> and over and over, etc.)
>
> They need to look in "My Computer", "Control Panel", "Network". Install
> tcp/ip if it's not there, or remove any extras.
>
> Another possiblity is that tcp/ip is not set for their dialup. Check the
> properties of the connection icon in the DialUp Networking folder.
> This is check by default, they might have uncheck it though.

Curious, how then can a customer connect normally and have no problems
and then suddenly start getting this error?

I don't believe its within the win95 or the Comos software yet. BTW I
have a corporate customer using nt 4.0 and they periodically get the same
error.

I think what we might be experiencing as a group (some other isp's are
experiencing the same thing) is something that's affecting our modems
and/or the customers modems. The internet itself was designed for
communications during and after the BIG BLEWEY and ditto for phone lines
themselves. I suspect the weak point in the chain is the modems. They're
not insulated nor shielded.

I have a couple of customers using linux. A few using nt, several
macintosh and win 3.x as well as a large following of win95. Several have
reorted in the last 10 days getting this or a similar (for their
platform) error.

Some idiot for the company next door backed their roofing truck into the
telephone pole shorting out several lines about a week ago. i had been
thinking this might be the source of my problem. As you can tell a large
portion of my customers are affected and many are using different
platforms. For me, this is starting to become a serious problem.

Lines have been repaired and people are logging in but the problem keeps
appearing sporadically across several different ports.

Since other people are experiencing the same thing I'm suspecting the
problem doesn't lie in the equipment itself. Sorry to disappoint the x
file conspiracy hacks out there but I feel it may simply be sun spot or
solar flair activity.

Still I'd like to pinpoint the problem and if it can't be fixed at least
be able to say to a customer "This is what's happening.." Any ideas?

Rob

Robert Hiltibidal Tek Frontiers
Tek Frontiers "Explore the possibilities.."
System Admin <http://www.tekfront.com>
morgan@tekfront.com (217)-241-5112

"People justify their computer for
business and education, but they
use their computer for FUN. " - Alex St John