Re: MegaZone (fwd)

Michael Brennen (mbrennen@fni.com)
Thu, 19 Jun 1997 20:15:26 -0500 (CDT)

> This Megazone twit has definitely sent me in Ascend's direction... and
> anyone else I can think of who might ask me for a recommendation on a
> Livingston product. Not really my idea of support. Does Livingston
> really pay this guy?
>
> Steve
> President
> AracNet

Notice the CC: list on this post. This has gotten out of hand rather
quickly, and it won't be resolved from within the list.

I have no qualm with Livingston, because I don't judge their products by
the actions of one individual. Rather, by informing Livingston management
of the issues, I suspect the problems will be corrected rather soon. I
just took steps toward that in private email.

PLEASE NOTE WELL: I'm not out to see anyone fired, and I mean that quite
seriously. That might be the wrong answer altogether and can lead to a
perverted sense of justice. My interest is in seeing people treated with
courtesy and respect.

If you like the product, stay with it, and work to get the real problem
corrected.

Michael Brennen
President, FishNet(sm), Inc.
Internet Hosting and Presence Consulting
http://www.fni.com/ (972) 783-2553