Re: PM2ER and Reliability

sameer (sameer@c2.org)
Fri, 15 Sep 1995 12:56:54 -0700 (PDT)

>
> I love the boxes. It's one less thing I need worry about. I don't know
> how ISPs who use serial boards keep sane.

They buy pormtasters and then get rid of the serial cards.
That's what I did. ;-)

>
> The livingston engineers promptly resolved the problem less than an hour
> after we contacted them, via. a conference call and e-mail sent in
> real time.

My one experience with calling livingston support wasn't
responded to promptly, actually, but it didn't really matter because
the problem was with Pacbell, not my portmaster. (Took 'em 2.5 weeks
after my frame relay line was promised to get it down.. damn
monopoly.)

-- 
sameer						Voice:   510-601-9777
Network Administrator				FAX:	 510-601-9734
Community ConneXion: The NEXUS-Berkeley		Dialin:  510-658-6376
http://www.c2.org (or login as "guest")			sameer@c2.org