Re: ANNOUNCE: ComOS 3.1.4 released for PortMaster

Ron Pinz (rpinz@pcnet.com)
Sun, 24 Sep 95 08:55:15 EDT

At 12:54 AM 9/24/95 -0700, you wrote:
>Once upon a time Chris B. Wilson, VectorNet shaped the electrons to say...
>>Give them the hint and set the password to "PortItToBSDAlready!" :)
>

For those of you not capable of running PMConsole today, INVEST IN A REAL
OS! It is youring whining, bitching, and complaining detracting from the
usefulness of this mailing list.

>Keep in mind that there will always be an OS we don't support, always
>something someone wants ported - and if you have that OS it is the most
>important thing in the world to you.

Does this give them the right to eliminate the usefulness of this list?

>People wanted PMconsole for Windows platforms - that is in beta.

This is a proper decision, as Compatible Systems (what I would consider a
direct Livingston competitor, on the low end) has there management facility
available for Windows / Mac (as lame as it is...;)

>People wanted PMconsole for Linux - that is in beta.

I would be curious to know the installed base of PM equipment, where the
customers do not have a supported OS available. Livinston has been
supporting the majority of the commercial OS' (non-intel based) for years!

>There is only so much you can do at one time. Also, keep in mind that once
we >port something, we have to support it to. So we need to have that
platform and >someone with experience on it.

So true... It is difficult to tell the minority that their OS just doesn't
have the installed base to warrant the expense for supporting it...

>Some places might just hack the code and dump it on the market with a 'good
>luck', we don't want to do that.

Sounds like Win95, and OS2/Warp...

>If there is a strong demand for something, chances are you'll see it
>eventually. I think Livingston has a good record of responding to customer
>demands - but you also have to understand that we can't do it all at once.
>There are a lot of factors involved in such decisions.

Yes!!!!!!!!! Tech support has been slow (in some cases never) in responding
to a few issues I have had in the past, but I have managed to fix /
circumvent them. What I am trying to say can best be described in two
words, GREAT JOB!!!

I have been using Livingston equipment for nearly 2 years now, and have a
sizeable base of installed equipment, and couldn't be happier!

Ron Pinz
Network Manager
Paradigm Communications, Inc.