Yes, you get yourself physically with the unit, connect a dumb term, and
call Customer Service during the day so they can walk you through a password
override. It is a one time challenge-response, so you need to do it live.
-MZ
-- Livingston Enterprises Technical Support Phone: 800-458-9966 FAX: 510-426-8951 support@livingston.com <http://www.livingston.com/> 6920 Koll Center Parkway #220, Pleasanton, CA 94566