Re: modems

Andrew J. Doane (adoane@eagle.ais.net)
Fri, 14 Jun 1996 13:57:56 -0500 (CDT)

> Greetings all-
>
> Nick D'Amico <nick@spyderwebb.com> wrote:
> >I run a small ISP in northern california and we are getting ready to =
> >purchase more modems...currently we have had nothing but problems with =
> >our USR sportster piece-o-junk modems...I am thinking of USR Couriers, =
> >but they are a bity expensive....has anyone had any good luck with other =
> >modems? Maybe zoom, or microcomm? I would appriciate knowing what some =
> >of you other ISP's out there use for your modems....
>
> I have SupraFax 288's and love them. Will probably build a rack for them
> later, for now turn them on their side and space them a little for better
> ventilation (they *do* run warm). Hate the damn wall-wart transformers,
> though a little creativity with powerstrips creates a nice way to handle
> 8 at a time.
>
> Only problem has been with a few customers with old USR's who don't
> understand that its *their* modem at fault.
> Rusty Simmons
> Cimarron Network Services, Inc.
> http://www.CNSnet.net/

If your customers can't connect to YOU, then its YOUR problem. It may be
their modem causing the problem, but its still your problem.

I've never seen a USR Courier not connect to anything, including the rockwell
based pieces of crap modems. USR has actually introduced new software
revisions to make them (Couriers) more compatible with other modems on the
market, even though the other vendor's modem was to blame, and were just
not fast enough and/or concerned enough about their products to fix them.

There is a reason USR's stock has split three times this year alone.

Buy USR (non sportsters) and be done with it.

My $.02.
/ajd/

-- 
       _/_/    _/  _/_/_/_/         Andrew J. Doane
    _/    _/  _/  _/                Vice President
   _/_/_/_/  _/  _/_/_/_/           American Information Systems, Inc.
  _/    _/  _/        _/            Email: adoane@ais.net, http://www.ais.net
 _/    _/  _/  _/_/_/_/             (312) 255-8500 Voice, (312) 255-8501 Fax
                                    For my PGP public key, email me with the
                                    subject "pgp request"