Re: Trumpet Winsock ??? connecting............

Dave Godglick (drg@bond.net)
Fri, 14 Jun 1996 21:56:19 +5

If you have them turn on "PPP" under "trace" do they get alot of "ppp
frame check errors? We have an area of users with poor noisy lines
and have a lot of difficulty with them.
The way I understand it is that a PPP frame has a checksum. If it
doesn't check out you get a PPP frame check error. The frame is than
sent again. If it happens a lot PPP gives up.
Things to look for :
Make sure their modem is using error correction.
Make sure they are using a hardware handshake.
Com overruns; at 2400 this shouldn't be the case but maybe something
is stealing it's interrupts.

Dave

On 14 Jun 96 at 17:07, Rick Wagner (Sysop Foothill-N wrote:

> O.K. I have a customer that I have tried everything over the telephone that
> I can think of to get online. This happens once in every 200 or so customers.
>
> Each time they are using trumpet Winsock 2.0b and win 3.1 Different modems...
> They dial they connect they send Pusername and password the PM shows
> connecting and then they timeout after awhile never getting an IP address.
>
> I have checked in the File PPP options and they are NOT using PAP.
>
> I have tried ALL of the recommended MTU etc. settings. I have slowed the
> modems down to 2400 baud. Same result.....
>
> We have tried manual dialing and auto dialing.....
>
> Any more ideas out there. Other than throw away windows and winsock.....
>
> Thanks
> Rickb
> ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~
> Thank You Voice:(916)367-3818
> Rick Wagner Fax:(916)367-4140
> rick@foothill.net Modem:(916)367-4790
>
>
>
-Dave Godglick

Bondnet Internet Services Inc.
http://www.bond.net