>> Product_Improve: The new manuals are better, however I would like to see a
>> renewed dedication on the part of Livingston toward improving
>> the quality of their printed documentation. This information
>> wouldn't even need to be in hard copy form; Just having the
>> knowledge base offered either on your Web site or as a CD-ROM
>> would be a great plus. I'm sure your installed base would
>> pay a reasonable fee for a CD with, say, the Livinston mailing
>> list archives on it and a copy of your printed documentation.
Thanks for your feedback, Curt.
We've recently increased the staff and scope of our tech pubs dept. We are
now able to revise our manuals at a faster pace, enabling customers to get
more up-to-date information from our docs.
We will have PDF versions of the manuals available on our CD and on the web
within the next few weeks. We're currently working on an html solution;
we're trying to get this in place as quickly as we can to offer html
documentation.
As for specific manuals, a new version of the Communications Server
Hardware Guide will be available in a few weeks. A command line reference
is in the works, and we're about to tackle the next revision of the
Configuration Guide. The Config Guide will incorporate many suggestions
heard from the portmaster-users list and will be reorganized to be more
task-oriented.
If you have specific feedback on a particular manual or additional comments
for Livingston Tech Pubs, please pass them along to doc@livingston.com.
Susan Gallagher
-- Susan Gallagher Technical Publications susan@livingston.com Livingston Enterprises Inc. http://www.livingston.com/