have they updated with all the latest win95 patches and updates etc?
--->
Robert H. Hanson LAN/WAN Consultant - Internet Service Provider
Otis Orchards, Wa. Cutting Edge Communications www.cet.com
(509) 927-9541 finger: info@cet.com or email: roberth@cet.com
On Mon, 24 Jun 1996, Mury Johnson wrote:
>
>
> Since last month I have run across only one more piece of the PPP
> disconnect puzzle. But it has me very hopeful that my PortMaster turmoil
> is near the end.
>
> Using any OS, using any modem (including couriers), using 3.1.4 (although
> it sounds like it happens in all versions), using PM2E's, Livingston
> radius, and trying to connect PPP my users have a hell of time
> connecting. One person claimed it took 39 tries one day, although they
> had been able to log in fine for days prior to and after the bad day.
> The average number of attempts has been between 7 and 15. These same
> people could use other service providers that were not using Livingston
> equipment with no problems.
>
> The new discovery...
>
> If the users were using Win95 and could not get in, they could use
> hyperterminal to login to the shell. No big deal. BUT, if after logging
> out of the shell they tried to login in PPP they succeeded EVERYtime.
>
> Why? This is universal. I have tested it myself and with over 60 of my
> customers, and every single time using hyperterminal before trying PPP
> will permit a successful PPP login.
>
> What does hyperterminal do to the modem?
>
> There were no special settings for the modem setup.
>
>
> Thanks.
>
> Mury
> mury@goldengate.net
>