On Mon, 24 Jun 1996, Robert Hanson wrote:
> ummm their modem could be improperly setup... flow control... driver...
> networking software bug...
>
> have they updated with all the latest win95 patches and updates etc?
>
> --->
> Robert H. Hanson LAN/WAN Consultant - Internet Service Provider
> Otis Orchards, Wa. Cutting Edge Communications www.cet.com
> (509) 927-9541 finger: info@cet.com or email: roberth@cet.com
>
>
>
> On Mon, 24 Jun 1996, Mury Johnson wrote:
>
> >
> >
> > Since last month I have run across only one more piece of the PPP
> > disconnect puzzle. But it has me very hopeful that my PortMaster turmoil
> > is near the end.
> >
> > Using any OS, using any modem (including couriers), using 3.1.4 (although
> > it sounds like it happens in all versions), using PM2E's, Livingston
> > radius, and trying to connect PPP my users have a hell of time
> > connecting. One person claimed it took 39 tries one day, although they
> > had been able to log in fine for days prior to and after the bad day.
> > The average number of attempts has been between 7 and 15. These same
> > people could use other service providers that were not using Livingston
> > equipment with no problems.
> >
> > The new discovery...
> >
> > If the users were using Win95 and could not get in, they could use
> > hyperterminal to login to the shell. No big deal. BUT, if after logging
> > out of the shell they tried to login in PPP they succeeded EVERYtime.
> >
> > Why? This is universal. I have tested it myself and with over 60 of my
> > customers, and every single time using hyperterminal before trying PPP
> > will permit a successful PPP login.
> >
> > What does hyperterminal do to the modem?
> >
> > There were no special settings for the modem setup.
> >
> >
> > Thanks.
> >
> > Mury
> > mury@goldengate.net
> >
>
>