On Tue, 1 Oct 1996, Mike Greene wrote:
>Livingston PM 2e30
>
>Livingston Enterprises PortMaster Version 3.3.1
>System uptime is 2 hours 30 minutes
>
>System memory 1048576 bytes - 843076 used, 205500 available
>64:1 160:6 2048:6 128:4 80:11 96:1 144:8 16:81 208:1 32:5
>System nbufs 1400 - 51 used, 1349 available
>
>30 US Robotics 33.6 Couriers
>
>***********************************************************************
>
>I just added 6 more modems to my PM2e30 a week ago, now my nice stable PM
>box is rebooting or resetting every so often. It did it this morning at
>8:40 am and last night at 7:30pm plus a few other times last week.
>
>My PM has been very stable up until this expansion of the modems.
>
>We have two other problems that we have been dealing with since upgrading
>from 3.1.4 to 3.3.1, and that is this:
>
>1) Disconnects - This happens to some users, even to my box at home with
>various brands of modems. We have verified the following on both ends of
>the circuit.
>
>a) flow control
>b) init strings
>c) voltage on phone lines
>d) db levels on phone lines
>
>2) "hung" connections, by hung I mean the modems are connected but I cannot
>ping the remote client, the RD/SD lights flicker but no data gets transferred.
>
>Same steps were taken to track this problem down to no avail happens with
>Win 3.x (trumpet, and MS Explorer dialer, and Netscape dialer) and Win95
>clients, we don't know about Mac's but will check into it.
>
>I'm going to try the following for the disconnect problem,
>
>Increase the Carrier drop delay timeout from .5 to 2 seconds
>
>I don't know what to do about the hung connections and the reboots... well?
>
>I recall some dialog between John and another fellow that was gathering
>stats on the disconnect/reconnect issue and found that the pattern the
>customer fits ours too, however I do not have the time nor the background to
>do this sort of detailed analysis. What became of this disscussion?
>
>Bottom line is:
>
>I am reluctant to try upgrading my PM to 3.3.2c1 since everything has been
>more or less tolerant with my term server, however if this
>reboot/disconnect/hung condition continues or gets worse I'll be forced to
>do this upgrade. I've been holding out in hopes that there will be some
>real progress in solving these problems either by software or hardware fixes.
>
>If this is a problem on my end then by all means show me what I'm doing
>wrong, otherwise lets get some answers.
>
>I will be opening a support ticket on this to get it into the queue.
>
>- Mike
>____________________________________________________
>Mike Greene (mikeg@rockisland.com) / Internic (MG42)
>Rock Island Internet / Office Ph. 360.378.5884
>
----------------------------------------------------------------------------
Michael J. Hartwick, VE3SLQ
Hartwick Communications Consulting
hartwick@primeline.net