> > >1. There are MANY out there still. I have many and have sold many.
> >
> > Not really. And *definitely* not compared to ANY other unit we sell.
> > Off the top of my head you are the only PM-11 booster I have heard of.
>
> Ahem. Time for the old man to step in and say a few words. The PM-11
> is still in place in _alot_ of customer applications. It was never
> "junked" by anyone, least of all tech support and Livingston as a whole.
They told ME that they havent seen any for years. Or was that just sales?
> My buddy 'Zoner just comes to the game a bit late, and being a techno-snob
> misses the point that for what it was (*so* incredibly far ahead of it's
> time) the today it just exactly fits alot of customer applications and
> needs. And more incredibly, its MTBF will have it doing so for several
> more years.
WOAH! Thanx for coming to bat for me. You basically are hitting my nail on
the head here. I think that for its time, the PM 11 blew away ANYTHING.
AND to top it off, I HAVE discovered that they ARE upgradable WITH the
correct knowledge. Actually it was a customer of MINE who experimented
with the PM 11 and then bought some 2's.
> > >I should think that the fact that an old product that your
> > >company makes still being in demand makes it something worth supporting if
> > >only to gain further sales.
>
> Indeed, this is why we still support it, and will continue to for some
> time to come ...
Oh so you DO support the PM 11? Yes or No? Im confused now. What should I
tell people who call me about PM 11s? Your tech support department tells
me NO when I or others call them.
> --
> Brian Rice
> Director, Customer Satisfaction
> Livingston Enterprises, Inc
>
Thanx Brian. I appreciate your comments.
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Jake Messinger 713-772-6690 jake@ams.com
Advanced Medical Systems, Inc. 800-324-8594 jake@uh.edu
Houston, Texas http://www.ams.com/~jake
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(Don't steal my squigglies)