Re: PM2e expansion card upgrade problem (fwd)

patrick@value.net
Thu, 10 Oct 1996 11:41:39 -0700 (PDT)

On Thu, 10 Oct 1996, MegaZone wrote:

> Once upon a time Rob Poland shaped the electrons to say...
> >I tried all three suggestions; the cards came with one ribbon cable
> >each with those I tried all combinations; one card, two cards, I can't
> >get it to work. I tried e-mailing support, but this also doesn't seems
> >to work (no reply from them yet!).
>
> Support requests come in waves, so response time varies. Right now we're
> getting more than average, a couple of weeks ago it was quiet. It just
> seems to work that way.

Email to support is worthless. Email to a person working on your case is
worthless. Email to Brian Rice, who told me if I ever had a problem with
to let him know is worthless. Over the past week I have sent messages to
all of the above, and have received no response from any of the above.

What's the point?

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