At 04:42 PM 10/17/96 -0400, David Gano wrote:
>We had similar 9600 connection problems and the 33.6 flash rom seems to
>have stopped that... of course, we went through 4 versions of flash roms.
>The "freezing" problem has been happening for quite some time. Every
>morning, our tech support staff comes in and checks for stuck modems. Found
>12 of them this morning...
Guess they still ship with 1.330-13 or the 9600 would not be still occuring.
Been there, done that.
Our record was 16 out of 50 or if I discount one row 16 out of 40 with one
hung in the weirdest damn way:
Picture the LED display, picture a dot starting in the middle left that
describes a parabolic arc to the middle right, ending with a starburst pattern.
Could have watched that for hours.
Does this display mean that the modem on the other end bombed?
>We've been having horrible problems with BellSouth lately (surprise!), and
>in the process of debugging THEIR problems, this morning also discovered
>that I had about 10 modems that looked fine, displays cycling, offhook
>light on, dtr light on, but nobody connected, and strange noises on the
>phone line once we traced it back to the wall. BellSouth's switch finds the
>line "high and wet". Of course, the PortMasters are fine and dandy :)
I doubt the telco is involved considering the number of betas that I have
tried and uneless something higher than 1.440-23 is out I have tried them all.
Had our share of problems and 6 cards (fully one third) in the channel banks
were replaced in 2 weeks! "Yes they are hot." "They all run like that"
One tech will agree with my observation that they will start having more
failures in about 6 months, as we have been using the ADC IDX2000's longer
than any other.
>Anybody else run into that one? I'm on the verge of calling and chewing
>out the first person who answers at Diamond. If anybody'd like to help
>chew, please lemme know :)
Wait, with the arcing-starburst display I have other things to add.
>>Supra's response to it was to flash all the modems with a beta flash
>>upgrade. Ummm, I don't really like anything with the word "beta" in it :)
>>I haven't done it yet. I think I'll try it on one or two Thurs or Fri and
>>see what happens though.
>
>Lemme know if it helps. I may do the same thing tomorrow morning.
<snicker> Get used to it.
------------
Jeff Mountin
sysop@mixcom.com
MIX Communications
Serving the Internet since 1990
Sure my business card says "Senior Network Administrator"
They still make me do just about anything.