Trace Route Question

Jed Stafford (JedS@exchange.loginet.com)
Wed, 6 Nov 1996 18:36:14 -0800

When we trace route to our servers we get a Request timed out message
everytime 1 hop away from our router. Here is a copy of the trace route.

Tracing route to ixa.net [199.242.19.1]
over a maximum of 30 hops:

1 <10 ms <10 ms <10 ms 206.129.67.11 (<---ROUTER)
2 * * * Request timed out.
3 13 ms 12 ms 12 ms border14-ser-1.sea.IXA.net
[204.194.9.105]
4 16 ms 15 ms 22 ms border10-eth-0.sea.IXA.net
[199.242.16.60]
5 21 ms 23 ms 20 ms pike-ser-0-T1.sea.IXA.net [204.194.9.62]
6 22 ms 35 ms 21 ms ixa.net [199.242.19.1]

Can anyone advise as to what we need to do, or have our ISP do to
prevent this from happening. We have a IRX-211.

thanks,

-Jed