Re: 9600 connections.

Doug Ingraham (dpi@rapidnet.com)
Fri, 9 May 1997 19:16:36 -0600 (MDT)

On Fri, 9 May 1997, Mike Pistone wrote:

> Here is the story.
> One of my smaller pops is running on a PM2ER. 25 modems/ports in use.
> Latest COMOS, SupraExpresFax Modems....
>
> It was working FINE (avg connect 26.6-28.8, 33.6 sometimes, very rural
> location) up until about a month ago. All of a sudden we were getting
> complaints of 9600 connections.
>
> some people will connect at 9600 9/10 times to the same modem. That same
> modem can connect at 33.6 to some people. This is too wide spread to be
> clients phone lines (I think).
>
> We have swaped modems, switched to USR's, swaped power supplies, power
> strips, cables, pm-cards... everything but the PM itself.
>
> Does anyone have any ideas. This is the first time a PM has stumped me.
> The phone co. swares it is not the lines. The strangest part is that is
> is not consistant........

It is not the PM2. There is no way that a PM2 could be responsible for a
customers modem reporting a connection speed. It almost has to be Telco
related. There is an old saying we have around our shop. If it can be
the phone company, it probably is the the phone company.

Doug Ingraham There are two kinds of people in the world.
Rapid City, SD Those who put everything in two categories
USA and those who don't.