> Here is the story. One of my smaller pops is running on a PM2ER. 25
> modems/ports in use. Latest COMOS, SupraExpresFax Modems....
>
> It was working FINE (avg connect 26.6-28.8, 33.6 sometimes, very rural
> location) up until about a month ago. All of a sudden we were getting
> complaints of 9600 connections.
>
> some people will connect at 9600 9/10 times to the same modem. That
> same modem can connect at 33.6 to some people. This is too wide spread
> to be clients phone lines (I think).
>
> We have swaped modems, switched to USR's, swaped power supplies, power
> strips, cables, pm-cards... everything but the PM itself.
What about your phone lines?
> Does anyone have any ideas. This is the first time a PM has stumped me.
> The phone co. swares it is not the lines. The strangest part is that is
> is not consistant........
Problems are never consistant enough in the ISP business.. :)
I'd hassle the telco some more, try to narrow it down to certain phone
lines, switch phone lines around, etc. I bet it is the telco.
- Steve
- Systems Manager
- Community Internet Access, Inc.
- Gallup and Grants, New Mexico