Re: Capella and PM3's - Domino effect

Jake Messinger (jake@ams.com)
Mon, 12 May 1997 14:35:12 -0500 (CDT)

On Mon, 12 May 1997, Greg Genge wrote:

> Then something I never expected in a million years happened - Livingston
> sent out an email to the PM USers list stating that Capella was no longer
> an authorized reseller. Immediately, I received an Email from one of my
> long-time Livingston customers copying me on the email. My first reaction

You mean they decided to cut you loose as a distributor and told the
user list members BEFORE you ever knew about it? I find that hard to
believe and if it IS true, then I find it unprofesional on Livingston's
part. There MUST be more to it than this...

> was that this must be a hoax, I subsequently learned that it was in fact
> true. We were cut off from Livingston product, support, RMA's, everything
> - we could not even fill existing orders. Many of my customers awaiting

Was there some reason for this?

> before the email. I guess Livingston did what they felt they had to do
> for whatever reason they had to do it, which I can only guess the *real*
> reason - not that really makes any difference now. :(

I would think that you have the right to hear the reason(s).

> There's my response to this issue, now you've heard the other side.
> Before firing your quick witted replys to the entire list, please
> consider the purpose of the PM Users list and whether anyone will benefit
> from your response.

Again, I say, there MUST be more to this issue than what I am getting. It
does raise concerns over Livingston's business relationship dealings,
altho so far, I have had nothing but EXCELLENT dealings with Livingston.
But, Im just 1 small fish.

~*-,._.,-*~'`^`'~*-,._.,-*~'`^`'~*-,._.,-*~'`^`'~*-,._.,-*~'`^`'~*-,._.,-*~
Jake Messinger, the fish 713-772-6690 jake@ams.com
Advanced Medical Systems, Inc. jake@uh.edu
9919 S. Gessner #201
Houston, Texas 77071 http://www.ams.com/~jake
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