RE: Kinda off topic (damn I just got screwed)

Jeff Tuttle (jtuttle@sanantonio.net)
Sat, 17 May 1997 16:18:57 -0500

Yea, isn't it sort of funny how it costs you about $5.00 per modem to =
ship/handle, but it costs them $25.00 per modem to do the same thing! =
Who do they have handling them, Michael Jordan?

Add Practical Peripherals (One of Hays' children) to the "Lifetime =
Warranty" scam list.

Jeff

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From: Jacob Suter [SMTP:jsuter@intrastar.net]
Sent: Thursday, May 15, 1997 5:49 PM
To: portmaster-users@livingston.com
Subject: Kinda off topic (damn I just got screwed)

Ok... So I bought a buncha cardinal modems... and well, eventually, =
they
blow up. So I got 4 sitting on my desk, two are 17 months old, two are
less than 6 months old... And guess what... =20

They want $25/each for shipping and handling for the two older than 1 =
year
-> personally I don't call this much of a warranty... I did 1st class
priority USPS mail to them, insured @ $400, and it was $9.30 to ship... =

Also after reviewing their warranty policy I was given with the modems,
this doesn't show up... But in order to get modems back I either pay it =
or
start a legal battle with four dead modems on my desk..

Just a word to all of you... take that "lifetime warranty" crap with a
grain of salt... They're screwing us in the end..

JS