Re: PM3 Died, Tech Support Failed to Call Back

Chad Scott (chad@txdirect.net)
Mon, 19 May 1997 00:37:02 -0500 (CDT)

On Sun, 18 May 1997, Portmaster wrote:

> Livingston Enterprises, Inc. Boot Prom Rev P
>
> Testing Low Memory...
>
> ... and on, and on, and on in a loop....
>
> Call tech support and answered many questions, given tickeyt #037303. Was
> told that I would get a call back. Waited a couple of hours. Unplugged
> PM3, Plugged in MAX 4000.

Go to Livingston's site and get the information on net-booting your PM.
Sometimes static discharge can wipe the flash, or you could have a
defective flash chip (even rarer).

I believe the URL is
http://www.livingston.com/Tech/Appnotes/app.netboot.shtml

Essentially, you place a file from ftp.livingston.com on a tftp server and
have the PM3 download it at boot. You then upgrade the bare-bones boot to
the latest ComOS. You can also do a boot via a serial cable, but I've
never needed to go to that extreme.

> I'm not really impressed with our pm3. But at least the MAX 4000 does
> 33.6.

The Portmaster3 has done 33.6 since 3.5c6, which was released months ago.

Chad Scott | chad@txdirect.net
Systems Administrator | Voice 210-308-9800 x206
Internet Direct, Incorporated | FAX 210-308-9240
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