> I am experiencing a problem with idle timeouts and users ftp'ing. It
> seems as if when some users are ftp'ing and doing nothing the portmaster
> does not detect this as activity and disconnects the user after the
> specified timeout period (20 mins). This does not happen with all of my
> customers, just a few. We use multitech mt2834mr's and microcom isporte
> modems. Any suggestions on what the problem might be and/or how to
> correct it? Thanks.
This is probably a win 95 idle timeout. Win95 uses keystrokes and mouse
movements to reset the idle timer on the customers machine. Just have
them turn it off and the problem goes away. Or you can have them play
solitare when they are downloading <g>.
To be certain check the radius logs for disconnect reason. If the pm did
it to them it will show idle timeout. If they asked to be disconnected it
will show user request.
Doug Ingraham Question your beliefs. Remember that just because you
Rapid City, SD believe something to be true doesn't make it so. Practice
USA tolerance in all things and the world can be a better place.