Re: (PM) Disconnect problems

Russell Heilling (russellh@netdirect.net.uk)
Mon, 2 Feb 1998 18:37:41 -0000

I seem to remember that there used to be a problem that only
traffic _into_ the portmaster was resetting the idle counter, so
if a user was sat downloading a large file (all traffic going out of
the portmaster) they would get disconnected after the idle
timeout, whereas if they were web browsing, with traffic going
in both directions they would stay on fine.

Can anyone confirm whether this has been fixed yet?

---
       Russell Heilling  --  NetDirect Internet Ltd
   Tel: +44 (0) 181 293 7000 Fax: +44 (0) 181 293 6000
             email: russellh@netdirect.net.uk


-----Original Message-----
From: Tom Swenson <tom@netconx.net>
To: portmaster-users@livingston.com <portmaster-users@livingston.com>
Date: 02 February 1998 05:25
Subject: (PM) Disconnect problems




Is it just me? When I started up as an ISP with a new PM3 back in May, I
installed an idle-timeout. Were were having lot's of disconnect problems, so I
removed it, not knowing if that was the cause. Then after numerous OS changes,
though my disconnect problems were few, I put back in my idle-timeout. I am
now having many customers who are having disconnect problems. Some have switch
over from other providers where, of course, they didn't have any problems. I'm
about to take out the idle-timeout again to help. Just thought I'd post a
message and see anyone else has seen this.






Tom Swenson
NetConX - Internet Access - Web Design - Client Managed Web Database
Applications
tom@netconx.net          http://www.netconx.net
(515) 421-4170 - Voice (515) 423-3351 - FAX




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