Re: (PM) PM3 hangup!

John G. Thompson (jgt10@livingston.com)
Mon, 08 Mar 1999 16:13:24 -0800

At 10:48 AM 03/03/99 +0000, Richard Morrell wrote:
>On Wed, 3 Mar 1999, Murat Balci wrote:
>> We have a PM3 recently installed, running ComOs V.3.8. It has a 2 PRI line
>> attached (Euro ISDN). Its configured as usual. But it has a strange problem
>> now: PM3 hangs up irregularly. When it is hanged up no ring heared when
>> called and at the same time its ethernet port goes down. I cant telnet to
>> PM3. But on the console, you can run commands, and see the settings.
>
>I've had similar problems.
>
>> There is no CRC errors on lines by-the-way.
>
>Same here.

For both of you, watch the output of the show netstat command. It may not
be a telco problem but a local network problem.

Also check out the following:

http://www.livingston.com/tech/technotes/300/300007.html

>> When it is rebooted, everyting goes fine. The problem disappear, but only
>> for a few hours. Then it is locked again.
>>
>> Do you have any idea ? It seems like a hardware problem?
>
>Try ComOS 3.8.2, it seems to work well for some people. If the problem
>persists, contact your reseller.

If the problem persists, be ready to put a terminal or terminal adapter on
the console port, this will help with any diagnostic efforts.

JGT
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