Yes but they know that the equipment has always had this problem. The upgrade
just meant that the ISDN-D channel was reset which has always caused the
ISDN-D channel to go up and down until we do a cold boot and loopback the
line. Other people have experienced similar problems with Pri E1.
> Vern
>
>
>
> ----- Original Message -----
> From: <pmuser@minbar.taranaki.ac.nz>
> To: <portmaster-users@livingston.com>
> Cc: <portmaster@ednet.co.uk>
> Sent: Tuesday, March 23, 1999 4:04 AM
> Subject: Re: (PM) Portmaster 3 / ISDN problem and errors...
>
>
> > Sigh, this one has come back to hit me hard. At 2:30 AM this morning our
> Telco
> > upgraded (?) our switch. When a customer notified me iof a problem, I
> checked
> > out the Portmaster to find sure enuff the ISDN was going up and down. So I
> did
> > our usual trick, hard reset, loopback the line, take the loopback off and
> voila
> > f*%$ it still doing it. Repeat process several times, same result. Ring
> Telco
> > "The problem is at your end", ring supplier, "the fault is the Telco's
> > provisioning of the line". ping pong ping pong. Finally we have
> > 1) The Telco accepting no fault.
> > 2) The supplier admitting that there is a problem and to downgrade to
> 3.7.2c3
> >
> > Hell I'm sure all our v.90 customers are going to love that. Has there
> been
> > any progress on this? A closed beta we can get on? Not that it's going
> > to matter by the morning, we won't have any customers to not have their
> > calls answered.
> >
> > >
> > > On Fri, 5 Feb 1999, Bo Bendtsen wrote:
> > >
> > > > I am one of those that cannot upgrade to 3.8 or 3.8.2. I am told that
> I
> > > > am one of those that are waiting for a fix that cures a synch problem
> > > > with the ISDN code.
> > >
> > > Lucky you. Some of us have to run the broken 3.8 code because we had
> > > foolishly said to our users that we would do V.90 like the rest of our
> > > competitors.
> > >
> > > ComOS 3.8.2 does *nothing* to address the E1 PRI signalling issues, it
> > > fixes <gasp> V.32 modem code (among other things).
> > >
> > > > I am currently running 3.7.2c3
> > >
> > > Good choice, it's very stable. I think it's the best version of ComOS
> > > ever apart from it lacking V.90 and some of the other nice features of
> 3.8
> > >
> > > > My problem occurs lets say every 2 months, where suddenly the PRI
> drops.
> > > > The line does not come up again and I have to turn it of for a few
> > > > minutes while C&W runs a diagnostics or take the line out of service
> for
> > > > 1-2 minutes, then suddenly it comes back.
> > >
> > > > Could anyone please send me some comments on this subject, which I
> wish
> > > > would go away.
> > >
> > > Sorry to be the bearer of bad news, but that's all I've had for the last
> 2
> > > months.
> > >
> > > Regards,
> > >
> > > --
> > > Richard Morrell
> richard@ednet.co.uk
> > > System Administrator - edNET: Internet Access for Edinburgh -
> www.ednet.co.uk
> > >
> > >
> > > -
> > > To unsubscribe, email 'majordomo@livingston.com' with
> > > 'unsubscribe portmaster-users' in the body of the message.
> > > Searchable list archive: <URL:http://www.livingston.com/Tech/archive/>
> > >
> >
> > -
> > To unsubscribe, email 'majordomo@livingston.com' with
> > 'unsubscribe portmaster-users' in the body of the message.
> > Searchable list archive: <URL:http://www.livingston.com/Tech/archive/>
> >
> >
>
>
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