>> Off hand I would say about 5 to 10 a week in the last month. Keep in
>> mind, that is some cases, it was for other reasons.
>
> I don't know how many new users you get every month, but those are
>alarming rates. Fortunately we do not have anywhere near that.
And again, this is just this last month... It is not always like this.
So it begs the question, what has changed at the other provider? Line
conditions, modem code, busy signals? I don't know. However in the last 6
months we have been growing faster than we can add lines. Typically we
average abou 3 to 5 signups a day.
>
>> Actually this one in particular is a phone company, not ours mind you
>> (Ameritech is our) this is one of the local telcos that has their own
>> ISP. Same infrastructure I would imagine as Ameritech owns the rotten
>> copper in the ground, but it is a different switch entirely.
>
> This at least means that they can probably play with their own switch
>all day to find the optimal settings. We do not have that luxuary here
>in BellSouth land.
Their switch doesn't even support caller ID. Its just antiquated, so I
don't know weather messing with it does anything to help.
>
>> As to having USR-TC in our shop, well number one, I am biased, and would
>> not use one.
>
> I am and have been a staunch PM3 supporter - however many of the reasons
>I went with Livingston initially are no longer there.
Like the USR-TC being twice as much way back when? That is the main
reason we went with the PM3, that and the PM2eR's worked flawlessly.
>
>> Well I will say this about telco sensitivity. I have wondered weather
>> or not the PM3 was sensitive to changes in the lines, or switch upgrades
>> , or whatever other mucking around the telco does just for kicks. The
>> reason is because for the last month or so we have had a large number of
>> users suddenly have connect/disconnect problems. Just out of the blue!
>> Some users were connected for months, even years without a problem. We
>> upgraded our PM3's to 3.8.2 on Dec 29th I believe, so that really can't
>> be it. Also I really don't believe that the line conditions are doing
>> it.
>
> We had this happened before - many times. Usually it's a padding change
>but sometimes the telco'll add repeaters or cut over to new [physical]
>lines without telling us.
>
> BTW, I am not necessarily refering to physical line conditions - I
>don't believe that's an issue either. switching padding, for example,
>is definitely a sore point. My complaints about Livingston on this single
>issue is long and is well documented by the list archives so I won't get
>into it again. I know for a fact that Cisco and USR can do padding
>compensation on the server side. You can even turn it on/off on the
>Cisco (the AS5300 with MICA modems is really a cool piece of
>hardware/software combination as far as features/tweaks/knobs, but I
>don't know that it actually connects better). The PM3 is wonderfully
>simple in that there's literally nothing to tweak, but that's a negative
>when you are having problems.
>
I couldn't agree with you more on this. The biggest problem we have seen
with the PM3 is that when initially setting up a CT-1 the telco gets no
response from the PM3. It basically looks dead. You can plug a T-Berd
into a PM3 and send all 0's or 1's all day long and get nothing back.
Its pretty much a crap shoot getting lines provisioned for a PM3...
jer
"On a day no different than the one now dawning, Leonardo drew the first
strokes of the Mona Lisa, Shakespeare wrote the first words of Hamlet, and
Beethoven began work on his Ninth Symphony." And Windows98 Crashed!
COMPAQ Class Action Law Suit: http://members.aol.com/CClass450/index.htm
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