RE: (PM) data dropouts / packet loss

James Courtier-Dutton (dutton@livingston-ent.co.uk)
Tue, 30 Mar 1999 23:36:12 +0100

Hello
The dial up user should always be set to no_broadcast and no_listen.
This problem could be caused by a number of reasons.
When the user is dialled in, do a :-
sh rou
sh all
sh sess
>From this we should be able to fix your problems.
Cheers
James

> -----Original Message-----
> From: owner-portmaster-users@livingston.com
> [mailto:owner-portmaster-users@livingston.com]On Behalf Of Matthew E.
> Sloane
> Sent: Monday, March 29, 1999 08:43
> To: portmaster-users@livingston.com
> Subject: (PM) data dropouts / packet loss
>
>
> Problem: At apparently random intervals, our customers will experience a
> brief (from 30 sec, to 3 minutes sometimes) loss of throughput. I
> reproduced this problem on my home computer and while my TX indicator
> will light, the RX will not. Upon cross-referencing the complaints,
> there is no discernable pattern to any of the following:
>
> user's modem type/computer/etc.
> connect speed
> ComOS (have tried from 3.7 to 3.7.2c3 and, on pm3s, 3.8.3)
> portmaster type (occurs on both PM2(30)s and PM3s)
> POP location (ie, the physical location that the customer dials into)
>
> The only thing in common that I have seen is that they are all dialup
> modem (ISDN seems to be working fine) customers connecting to a
> Lucent/Livingston portmaster.
>
> Other info:
> RIP routing has been set up so that the portmaster is
> no_broadcast/listen on the downstream (dialup) side, and
> broadcast/no_listen on the upstream (ethernet) side. Thus, anything
> going out goes throught the default route, and doesn't have a huge route
> list to go through.
> Bandwidth doesn't seem to be a problem. We've not peaked at
> more than
> 75% on any of our lines (most not even at 50%).
The dial up user should always be set to no_broadcast and no_listen
>
>
> Anyone got any ideas? We've run out of things to try.
> --
> Matthew E. Sloane
> CTI/Netrax
> http://www.netrax.net/
> mailto:msloane@netrax.net
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>

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