Re: (PM) MAJOR Support Improvements!

John Storms (jstorms@livingston.com)
Fri, 02 Apr 1999 12:22:43 -0800

When I was a Livingston customer in '94 the average call-back time was 3-4
weeks.

At 02:29 PM 4/2/99 -0500, Robert Boyle wrote:
>Has anyone else called support lately? I have had to call twice in the past
>month for different reasons and both times I reached knowledgeable
>technicians right away who quickly helped me resolve both issues. Good job
>Lucent! Keep up the great work!
>
>-Robert
>
>(who doesn't miss waiting four days for a non-existing Lucent call-back)
>
>
>Tellurian Networks (Formerly Garden Networks)
>Internet access for the earth since 1995
>Access, Co-location, Development & Consulting
>http://www.tellurian.net (888)TELLURIAN Ext.103
>Finger robert@tellurian.net for PGP public key
>
>-
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>'unsubscribe portmaster-users' in the body of the message.
>Searchable list archive: <URL:http://www.livingston.com/Tech/archive/>
>
>

---
jstorms@lucent.com (Galactic Hero)
Diplomacy:  The art of saying good doggie
while seaching for a big rock.
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