(PMOD) USR 56k Voice Win Connected at 2400? (3.8.2c2)

Kevin Hemenway (info@totalnetnh.net)
Thu, 13 May 1999 14:29:44 -0400

This is something funny. Customer is using a NT 4.0 machine from Dell,
networked to two other machines. The modem installed is listed as a
USRobotics 56k Voice Win (on Com 2). Yesterday, he connected up to our pm3
running the latest code base at 2400 speed.

Subsequent connects followed the same pattern. Initially, I had him talk to
Dell to see that his modem was installed correctly. Dell, after spending an
hour on the phone with him, reported everything was fine, installed
correctly, and so forth.

Today, when we touched base again, I verified the settings myself - within
the Modem Control Panel, things seem to be working just fine. So, I started
to run through some ATI's on him. Does anyone have any knowledge of this?

I should also note that when he is connected up to our POTS lines, he is
getting 28.8 speeds. What follows are the ATIs suggested by Livingston for
them to help with modem support
(http://www.livingston.com/tech/technotes/300/300013.html)

ati0
5601

OK
ati11
U.S. Robotics 56K Voice Win Link Diagnostics...

Modulation Unknown Speed
Carrier Freq (Hz)
Symbol Rate
Trellis Code
Nonlinear Encoding
Precoding
Shaping
Preemphasis (-dB)
Recv/Xmit Level (-dBm)
SNR (dB)
Near Echo Loss (dB)
Far Echo Loss (dB)
Roundtrip Delay (msec)
Status

OK
ati3
U.S. Robotics 56K Voice Win RS Rev. 1.00.013

OK
ati6
U.S. Robotics 56K Voice Win Link Diagnostics...

Chars sent 0 Chars Received 0
Chars lost 0
Octets sent 0 Octets Received 0
Blocks sent 0 Blocks Received 0
Blocks resent 0

Retrains Requested 0 Retrains Granted 0
REJs Received 0 Blers 0
Link Timeouts 0 Link Naks 0

Data Compression NONE
Equalization Long
Fallback Disabled
Last Call 00:00:00

No Connection
OK
ati7
U.S. Robotics 56K Voice Win Configuration Profile...

Product type US/Canada Internal
Product ID 83297400
Options V32bis,V.34+,x2,V.90,V.80
Fax Options Class 1/Class 2.0
Line Options Distinctive Ring,Caller ID
Voice Options Speakerphone,TAD
DSP Freq 34.0Mhz
DSP Ram 32k

VXD date 10/20/98
VXD rev 1.00.013

OK

Kevin Hemenway
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