> We also have done the same for our PM3s and had to downgrade our PM4
> from 4.0.3c2 to 4.0.3 which has the same modem codes as PM3's 3.8.2
> the c2 code for both caused too many headaches with Rockwell HCF, LT
> Win, and USR Win modems and many of our users went from 48K-52K to
> 12K-21K connections.
Yes, sorry to have to say (and do), but it appears we will have to
downgrade to 3.8.2 as well -- primarly due to the USR Voice Win modem
issues mentioned here a couple of days ago.
We are receiving nearly a dozen /new/ complaints daily regarding these 28.8
connect speeds, and have lost another 4 long-time customers just since my
last post. It's beginning to have a statistically significant effect on
our bottom line and, when combined with the fact that some 10%+ of all new
systems being sold include these modems, the otherwise beneficial aspects
of the new code just can't outweigh the impact of this problem.
Bummer.
-wfs
> I do want to say that I really apreciate Lucent's tech support. They
> have been great, and they tried their best to resolve the problem. We
> will probably not be upgrading to 3.9.
> On Fri, 28 May 1999, Craig Shrimpton wrote:
>
>> I've downgraded from 3.8.2c2 to 3.8.2. Previously happy users
complained of
>> drops and 50% of my disconnects said "Port-Error."
>>
>> Returning to 3.8.2 fixed it.
>>
>> -Craig
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