(PMOD) Re: (PM) Problem modems with PM-3....

Craig Baird (bairdc@xpressweb.com)
Thu, 10 Jun 1999 13:35:16 -0600

First of all, I'm moving this to the portmaster-modems list since that's
where it really should be.

Secondly, what version of ComOS are you running. 3.8.2c2 fixed various
problems. If you haven't upgraded, you may want to try that.

Thirdly, have you checked for newer firmware for these modems?

Finally, if nothing else has worked, have you contacted Lucent support
about these problems?

Craig
Xpressweb Internet Services
craig@xpressweb.com
http://www.xpressweb.com

> Hello,
>
> I am affiaiated with an ISP in Lower southeastern Michigan. Anyhow, we
> are using 1 PM-3 modem pool at this time and we are having problems with
> the following client modems:
>
> 1) Wisecom 56k PnP Voice modem
> 2) U.S. Robotics Sportster 56k X2
> 3)Sportster Voice 33.6 PnP Fax Internal
> 4)Davicom Data/Fax Modem 56K
> 5)USR 56K Voice Winmodem (vxd date: 5-20-98)
>
> If anyone has some suggestions as to any possible fixes for these
> following modems please feel free to reply as these have been ongoing
> cases for 2 months standing now. We have the LT winmodems under wraps
> as it seems and perhaps the HCF modems are fixed for the time being with
> the +MS=K56 as well. Thanks
>
> Kevin Cantin
> LIS Support Staff
> cantin@livingonline.com
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