Re: (PMOD) Known PM3 modem issues

Conrad Rockenhaus (conradr@waco.calpha.com)
Fri, 18 Jun 1999 14:12:10 -0500 (CDT)

I'm having the same problems with USR V.90 modems, and there is no way to
connect. Judging by the comments I've read, I'm thinking that it may be
phone lines....

Rockwell HCF: from what I have seen, Rockwell's will only work if you
disable V.90. Disabling V.90 fixes most of the problems with these
modems.

Cirrus Logic: These modems will not connect whatsoever.

SoundBlaster Modems: Update the drivers, they work fine.

SupraMax modems: Disable V.90, work fine.

I'm in Waco, so you all can conclude that we're not up to specs... damned
Branch Davidian Thing ;)

Conrad

On Fri, 18 Jun 1999, Tim Patton wrote:

> Just a few comments about the modems listed in this list....
>
> > Rockwell HCF V.90 code is broken. Won't handshake until
> > you set the client side to use kFlex only. This is only a
> > workaround.
>
> I've found that once you upgrade the drivers of these modems with
> their actual drivers, not generic drivers, they connect at realitively
> good speeds...
> >
> > USR 56k Winmodem Will not handshake properly, slow data
> > xfer when it does connect.
>
> These, surprisingly, have been working great with us as well....
> >
> > AOpen 56k's (FM56-P) Only one version of firmware, doesn't
> > appear to help at all. Modem doesn't connect, same phasing
> > problem. Will not handshake, rapid disconnection's (within secs
> > of establishing a connection) a lot of the time, the modem will
> > just stop responding.
>
> These modems were causing us troubles...not connecting at
> all...but then with the upgrade to 3.8, things started shaping
> up...but they were still only getting 28,800...even after the release
> of 3.8.2c2 (which were are currently running now)...but once I
> walked the customers through upgrading their drivers, they have all
> been getting at least 38,000, but typically right around 44,000...I
> did NOT get them to use beta drivers, just the latest released
> drivers (1.35.1 for the FM-56P for example). I did find however that
> I had to get most of the customers to put 2 or 3 commas after their
> phone number for them to achieve the 40,000+ connection
> speeds...some customers were not able to connect at all until after
> I added the commas...
> >
> > Any Cirrus Logic Modem Handshake/phasing problem. Similar
> > to the AOpens. Will not connect. (chipset CL-MD56xx typically)
>
> We don't have many, if any of these modems around....
> >
> > Any ESS modem No documentation available for modem. Have
> > a suspected fix, but haven't had the opportunity to test it yet.
> > They appear to be bastardized USR's.
>
> Again, we don't have any of these modems around either....
>
> Some modems that weren't listed in the list...
>
> Creative Blaster Modems...in all cases but 1, upgrading the drivers
> of the modem have allowed customers to go from 26,400 to 44,000
> or higher when they connect.
>
> Jaton modems...I haven't seen any of these yet, but the other
> stores are starting to sell them, and they say they are getting at
> least 49,333 every time they connect.
>
> USR 56K V.90 ISA OEM Modems (New)...excellent, great, no
> complaints at all...I love these modems...in most cases, they don't
> even disconnect a user when call waiting is still enabled, it just
> keeps on ringing to the person calling, unlike most other modems
> which disconnect the user when call waiting is enabled (not soon
> enough for them to answer the phone of course)...
>
> USR 56K V.90 OEM Modems (Various dates)...again, MOST of
> them are connecting at great speeds...only those 3 exceptions that
> I have posted before have been causing me problems...I've found it
> pretty much impossible to get any support for OEM USR modems,
> which is unfortunate given the fact that they are typically such
> great quality modems.
>
> I have not made a customer (as of yet) resort to using Beta drivers
> to connect to our PM3...it seems to be working VERY well for
> most users...now it's just a matter of getting all the AOpen
> modems (typically FM-56P modems around here) up to the latest
> formal released drivers...
>
> Since upgrading to 3.8.2c2, my calls for support and complaints
> about 56K has gone down to almost none...down from probably 20
> calls a day...probably average about 1 call a week now, if that...but
> I can't express the importance that I have seen in making sure that
> modems, especially those FM-56Ps are upgraded to their latest
> driver...it seems to be making a world of difference...
>
> The other thing that I have noticed is that many people don't will tell
> you that they are connecting at fast rates, and being
> disconnected...but what they are actually looking at is 115,200 as
> their connection speed, which is of course, the modem saying "I
> ahve no idea what I'm actually connected at", which is a sign of an
> outdated driver, and typically they are only connected at 26,400 or
> 28,000....just as a side note, once I have upgraded the users
> drivers, I have YET to be forced to use an init stirng with the
> modem on the client's machine....
>
> Good luck, and don't neglect upgrading the drivers! :-)
>
> Tim
>
> -
> To unsubscribe, email 'majordomo@livingston.com' with
> 'unsubscribe portmaster-modems' in the body of the message.
>

-
To unsubscribe, email 'majordomo@livingston.com' with
'unsubscribe portmaster-modems' in the body of the message.