Re: (PMOD) Emachines/Etowers

Craig Baird (bairdc@xpressweb.com)
Thu, 24 Jun 1999 10:57:52 -0600

If they're that unwilling to help you fix the problem (or too arogant to
believe that the problem lies with their equipment), I wouldn't want
them as a customer anyway. These are the kinds of users that will be
calling your support lines and blaming *you* every time they try to log
in with the caps-lock key on. To be honest, $19.95 per month isn't
enough money to make me want to deal with these types of people day
after day. I'd rather let the competition have them.

Craig
Xpressweb Internet Services
craig@xpressweb.com
http://www.xpressweb.com

>
> Has anyone had any luck with these things. I have had 4 people sign-up
> and cancel in the last 2 weeks. I cannot get information from these
> people to do tech support with lucent. They refuse even to look at the
> driver versions!! All I know is that they are a PCTel chipset and have
> had little success. Commas, +ms=v34, +ms=12, +ms=11 don't have any real
> effect. I'm scared that I will be seeing more soon.. You think anyone
> with a brain would *NOT* buy a computer under $700. Sorry, I'm going off,
> but its hard to help people when you can't get you hands on the equipment
> to test it!
>
> Thanks-
>
> Daniel W. Nagel
> Ticon.Net, Inc Phone : 608-741-1594
> 930 N Parker Dr Toll-Free: 888-777-7101
> Janesville, WI 53545 Fax : 608-754-7350
>
> http://www.ticon.net
> Hours: M-F: 8am-9pm, Sat: 9am-5pm, Sun: 10am-4pm
> ==========================================================
>
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