> At 20:18 -0700 7/14/99, I don't work for Lucent RABU wrote:
> >On Wed, 14 Jul 1999, Doug Hardie wrote:
> >
> >> This modem disconnects shortly after a connection is established.
> >>
> >> My modem Manufacturer is listed as Best Data in Conrol
> >> Panel>modems>diagnostics>more info. It lists an idenifier as
> >> UNIMODEM733CE29. I am running Win 95, 32 MB Ram, Pentium 90, isa internal
> >> 28800 isa modem.
> >
> >Okay so what NAS is it dialing into? PM2/3/4
> PM3
> >What ComOS revision?
> 3.8.2.c2
> >Is TCP/IP loaded on the win95?
> Yes
> >can you connect with hyperterminal?
> Beyond the ability of this user to deal with.
Hmm, time to either have them bring in the computer or go out and visit
them.
Can you see if there is even a connection when using DUN? Like do they
send username or does it drop before that?
Most times when the modems negotiate and tcp/ip is either not loaded or
incorrectly linked the connection will immediately drop.
Without knowing if a hyperterminal connection works, this is difficult to
trouble-shoot. You'll need to know if it's DUN that is screwed or if it's
the modem itself.
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