Re: (PMOD) Lucent WildWire modems

Bill Dunn (bildun@vci.net)
Tue, 20 Jul 1999 08:28:10 -0500

We've had call forwarding lines for over 2 years. One of these customers
has 3 local numbers, two of which are call forwarded and another is a CLEC
number. They still can't connect. The ComOS version doesn't seem to matter.
Im going to have him remove the modem driver and reinstall it and see what
happens. Both customers said it worked for a while and then just quit.
Although one of them said it took at least two times to connect when he
thought it was working right.

Bill Dunn

At 01:14 AM 7/20/99 -0500, you wrote:
>Have a number that's local for them that forwards to the others... (Get a
>business line w/ "Local Plus", and just have it forwarding... that's the
>way we did it... (To reduce POP costs)... and it doesn't really mess with
>the connect rates that much... just takes a few milliseconds more to
>connect.
>
>Thanks,
>Daniel
>
>On Mon, 19 Jul 1999, Bill Dunn wrote:
>
>>
>> Has anyone had any problems with the LT WildWire modems? In POS Compaqs?
>>
>> I've got 2 customers that had theirs working fine but then one day it just
>> quit. Both of them are in different cities, dialing different numbers into
>> PM3s running either 3.8 or 3.8.2c2. I gave them the AT+MS=V34 and although
>> the modem still dials the modem still won't connect. We also turned off
>> compression, error control and changed flow control to software.
>>
>> I've never called Lucent and opened a ticket because the customer's are
>> never patient enough for that kind of thing. If it doesn't work the first,
>> second, third, fourth or fifth time they go somewhere else. And no excuse
>> for why it doesn't work satisfies them when there are a dozen ISPs in the
>> area. We're testing a US Robotics Total Control unit and are impressed with
>> it so far but neither of these customers are within local calling of it.
>>
>>
>> Bill Dunn
>> VCI Systems Administrator
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>
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