(PMOD) Re: PortMaster Modems Digest V99 #91

pmuser@minbar.taranaki.ac.nz
Fri, 27 Aug 1999 17:09:04 +1200 (NZST)

> (PMOD) Help witha Sound III modem
>
> ----------------------------------------------------------------------
>
> Date: Thu, 26 Aug 1999 16:32:27 -0400
> From: "Lisa Casey" <lisa@jellico.com>
> Subject: (PMOD) Help witha Sound III modem
>
> Hi Folks,
>
> This one has me stumped. I've searched the archives, along with several web
> sites, with no luck.
>
> I have a customer with a Packard Bell computer with a Sound III (33.6) modem
> in it. He connects to us, shows up BRIEFLY on our server as being connected,
> then abruptly disconnects. The reason for disconnect (as given in my Radius
> logs) is "Lost Carrier"). I've tried comma's and lowering his
> Recieve/Transmit buffers. I tried one init string in Extra Settings that I
> found in the archives of this list (+ms=11,1, something that ended in
> 28800 - I can't find it now), but that didn't work.
>

Insufficient information. Try dialling with Hyperterminal and see if he gets a prompt.

> I suspect it may be his phone lines, but he has had Bell South out to check
> his lines. They claim the lines are OK.
>
> I'ld appreciate ANY help anyone might have, even if the answer is to
> seriously limit his connect speed. I think this customer would be happy just
> to be able to connect and surf.
>
> Please copy me on responses as I recieve the digest version of this list.
>
> Thanks,
>
> Lisa Casey, Webmaster
> Interstate 2000, Inc.
> lisa@jellico.com
> webmaster@jellico.com
>
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