Re: (PMOD) problem with HSP 56 audio modem riser

Sean Conkling (sorin@wilma.widomaker.com)
Wed, 6 Oct 1999 08:47:59 -0400 (EDT)

Does the user have call waiting on the phone line ? It also sounds like
the phone company switch may have shut her off ( 'user-request')..

seAN

Widomaker Communications Support

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You want to see me haveing fun, I dont have time to die....

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On Tue, 5 Oct 1999, Lorna wrote:

> Delurking to plead for help.
>
> I've got two customers with these 'HSP 56 audio modem riser' modems having
> problems. The first was working fine and now she's disconnected
> ('user-request') after 2-4 minutes. The second suddenly can't pass
> authentication. Win98 for both, have checked the settings; all are fine.
>
> ati3 says ' PCTel 7.64-PCC-01-MS' for both.
>
> Other users (other modems!) working fine.
> Livingston PortMaster PM-3 ComOS 3.8.2c2
>
> Any ideas or experience with these modems out there to help me?
>
> TIA,
> Lorna
>
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