Re: (PMOD) Motorolla SM56 Voice

Craig Baird (bairdc@ns.xpressweb.com)
Tue, 16 Nov 1999 16:59:18 -0700 (MST)

Ya know, in spite of what everyone else has been saying about this modem,
it actually seems to be working quite well for us, so long as it's running
latest drivers. Go here to find the latest drivers:

http://www.mot.com/networking/products/softmodem.html

The driver you should use is dependant on whether the modem is ISA or PCI.
One thing that I do recommend is that you read the instructions on
upgrading ***very*** carefully. I upgraded one of these in a customer
machine just a couple of days ago. I made the mistake of not reading the
instructions thoroughly, and kept getting the modem reporting "Couldn't
open port". Turns out that I had just removed the modem, restarted the
computer, and when Windows detected it, I told it where to find the new
drivers. I thought I was done at that point--I wasn't. Even after you do
this, you may still have to run the setup program before the install is
complete. When doing the upgrade, just remember this: if it hasn't asked
you what country you're in, and what language you speak, you're not done
yet--you need to run the setup program at that point.

Craig
Xpressweb Internet Services
craig@xpressweb.com
http://www.xpressweb.com

On Tue, 16 Nov 1999, Dana Wilson wrote:

> I have a customer who keeps getting disconnected after 3 or 4 minutes. I
> have not been able to find any information on the web about this modem.
> Anybody have any ideas?
>
> Dana Wilson
> dwilson@watervalley.net
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