#88288
We usually just give the customer a good modem if they end up getting one
of these yucko modems (better than losing the customer), but with this
gateway imacish thing it is not an answer. I already have three customers
with problems that have these modems. Gateway gave one of the customers the
init string
ATX3 anybody know what that does?
It seemed to help initially, but the customer called back later in the day
to complain... the modem could be heard in the background trying to log into
our servers... I asked her to reboot and try again... didn't hear back after
that.
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> craig@xpressweb.com
> http://www.xpressweb.com
We're running the latest (i think) non-beta, 3.8.2c2. (We've got too many
Dreamcast users to make me want to try the latest beta.) He connects just
fine to a new Cisco box we're trying in our main POP, but the only boxes we
have in his local POP are PM3s (no analogs, etc, else). We do have some
Cisco boxes on backorder for his POP, so he'll probably be able to connect
to us there in a week or two... not quite worth trying the PCI driver for
(for the risk of "something going terribly wrong" versus just waiting a week
or two when the Cisco box comes in), just worry that he'll call a competitor
in that time and would like to get him on sooner....
Christopher
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