This is a USR Sportster or a Sportster clone. They're usually pretty easy
to pick out because they always have an 8-digit product ID code (this
one's is 00178500). In fact, it's that number that you use to look up
information on upgrades. Go to this page:
http://consumer.3com.com/voice/upgrades/upgrades2.htm
and select 00178500 from the drop down list. That will give you the
upgrade information, and, having looked at it myself, it's not pretty:
Latest V.90 code date: 2/24/98
Hmmm... Let's see. The V.90 standard was ratified in October of 1998, and
here we have V.90 code from 7 months earlier than that... What would you
call that? Beta code? Alpha code? Anyway, if that weren't bad enough,
it seems that there is no upgrade available for it. All the same, you may
want to try downloading 3Com's modem update wizard, and see if it finds an
upgrade. Maybe their website is not correct on the latest V.90 code.
I thought that 3Com had newer code revisions for pretty much all of
their modems, but this seems to indicate otherwise. Don't know...
Or, you can go to:
http://www.808hi.com/56k/x2-linklimit.htm#3Com
where they have the famous USR speed-limiting init strings. From my
experience, most of the USRs, even with old code, will work okay if you
tweak them a bit. Normally, if a USR is connecting at V.90 speeds, I'll
take the speed that it's connecting at, and put in an init string that
locks it to a speed a couple of notches lower. For example, many USRs
I've seen will connect at 49,333, then they renegotiate like crazy after
that. To the customer, it seems like their connection is extremely slow,
and since Windows says their modem is going extremely fast, they think
it's something on your end that's causing the slowdown. I've found that
by locking them to 48,000 (using the init string &U1&N32) or 46,666 (with
&U1&N31), it will usually make the USRs behave more calmly. Of course,
you'll have to adjust this according to what the customer is seeing. Just
be aware that I've seen at least two USR models that the &Un&Nn init
string doesn't do anything at all on. On those, and if all else fails on
others, use the init string:
S32=98
This will lock the modem to V.34. Of course, the highest speed they'll
get is 33,600, but even that's fast compared to a 49,333 connect that
renegotiates three times per minute... :)
Anyway, good luck!
Craig
Xpressweb Internet Services
bairdc@xpressweb.com
http://www.xpressweb.com
On Wed, 22 Dec 1999, Scott wrote:
> I have a customer who is having connection troubles. I'm trying to help
> him but I can't figure out what modem he has. (I can't go to his house),
> He's not PC savy, I did manage to get the output from the little mdu program
> which I have attached. From this, can someone tell what kind of modem this
> is? Or tell me how to decipher and find out myself. I'm assuming he has
> old drivers and needs upgrading but I need to figure out which ones of
> course....
>
> Thanks very much for any help,
> Scott
>
>
> Enum\modemWave\56K_VOICE_DATA_FAX_MODEM\ROOT&MODEM&0000
> DeviceDesc=Wave Device for Voice Modem
> Class=MEDIA
> HardwareID=MODEMWAVE\56K_VOICE_DATA_FAX_Modem
> Driver=MEDIA\0014
> Mfg=ask
> ClassGUID={4d36e96c-e325-11ce-bfc1-08002be10318}
>
> System\CurrentControlSet\Services\Class\Modem\0000
> ConfigDialog=modemui.dll
> DevLoader=*vcomm
> EnumPropPages=modemui.dll,EnumPropPages
> FriendlyDriver=unimodem.vxd
> Reset=AT&F1<cr>
> Enumerator=serwave.vxd
> AbortPlay=<h10><h18>
> CallerIDOutSide=O
> CallerIDPrivate=P
> TerminatePlay=<h10><h03>
> TerminateRecord=<h10>
> VariableTerminator=<cr><lf>
> InfPath=ASKV5HX.INF
> InfSection=Modem99Vin
> ProviderName=ASK
> DriverDate=11-25-1997
> DriverDesc=56K VOICE DATA FAX Modem
> AttachedTo=COM2
> Manufacturer=ASK
> Model=56K VOICE DATA FAX Modem
> LoggingPath=C:\WINDOWS\56K VOICE DATA FAX Modem.log
>
> System\CurrentControlSet\Services\Class\Modem\0001
> FriendlyDriver=Unimodem.vxd
> DevLoader=*VCOMM
> ConfigDialog=modemui.dll
> EnumPropPages=modemui.dll,EnumPropPages
> Reset=ATZ<cr>
> InfPath=MDMGEN.INF
> InfSection=Gen
> ProviderName=Microsoft
> DriverDate= 5-11-1998
> DriverDesc=Standard Modem
> AttachedTo=COM2
> Manufacturer=(Standard Modem Types)
> Model=Standard Modem
> LoggingPath=C:\WINDOWS\Standard Modem.log
> MatchingDeviceId=MDMGEN
>
> [Port Information]
> 56K VOICE DATA FAX Modem
>
> ATI0 5601 OK
> ATI1 4BEC OK
> ATI2
> ATI3 OK OK
> ATI4 56K VOICE/DATA/FAX modem Settings... B0 E1 F1 L2 M1 Q0
> V1 X4 Y0 BAUD=9600 PARITY=N WORDLEN=8 DIAL=TONE ON HOOK
> CID=0 &A3 &B1 &C1 &D2 &G0 &H1 &I0 &K1 &M4 &N0 &P0 &R2
> &S0 &T5 &U0 &Y1 S00=00
> ATI5 1 S01=000 S02=043 S03=013 S04=010 S05=008 S06=002 S07=060
> S08=002 S09=006 S10=014 S11=070 S12=050 S13=000 S15=000 S16=000
> S18=000 S19=000 S21=010 S22=017 S23=019 S25=005 S27=000 S28=008
> S29=020 S30=000 S31=128 S32=002
> ATI6 S33=000 S34=000 S35=000 S36=014 S38=000 S39=000 S40=001
> S41=000 S42=000 LAST DIALED #: OK
> ATI7 Configuration Profile... Product type US/Canada
> Internal Product ID: 00178500 Options
> V32bis,V.34+,x2,V.90 Fax Options Class 1/Class 2.0 Line Options
> Caller ID, Distinctive Ring Voice
> AT+FCLASS=? Options Speakerphone, TAD Clock Freq
> 92.0Mhz EPROM 256k RAM 32k FLASH
> date 3/18/98 FLASH rev 11.1.10 DSP date
> 2/10/98 DSP rev 11.1.1
>
>
>
>
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