I forgot one more thing, from the info you gave, it looks like Windows is
running the "Standard Modem" driver for this thing, rather than the actual
correct modem driver (we're talking INF files here, not firmware). The
likely reason for this is that strangely, it seems that Win95 always
detects USR Sportsters as "Standard Modem". I don't know what Win98 does,
but anyway, it probably wouldn't hurt to download the correct INF file for
this modem from 3Com. At the very minimum, it will give the customer his
correct connect speed. Right now, he's probably seeing a connect speed of
115,200 or 57,600, since the "Standard Modem" driver doesn't know how to
interpret the modem's response codes.
Craig
Xpressweb Internet Services
bairdc@xpressweb.com
http://www.xpressweb.com
On Wed, 22 Dec 1999, Scott wrote:
> I have a customer who is having connection troubles. I'm trying to help
> him but I can't figure out what modem he has. (I can't go to his house),
> He's not PC savy, I did manage to get the output from the little mdu program
> which I have attached. From this, can someone tell what kind of modem this
> is? Or tell me how to decipher and find out myself. I'm assuming he has
> old drivers and needs upgrading but I need to figure out which ones of
> course....
>
> Thanks very much for any help,
> Scott
>
>
> Enum\modemWave\56K_VOICE_DATA_FAX_MODEM\ROOT&MODEM&0000
> DeviceDesc=Wave Device for Voice Modem
> Class=MEDIA
> HardwareID=MODEMWAVE\56K_VOICE_DATA_FAX_Modem
> Driver=MEDIA\0014
> Mfg=ask
> ClassGUID={4d36e96c-e325-11ce-bfc1-08002be10318}
>
> System\CurrentControlSet\Services\Class\Modem\0000
> ConfigDialog=modemui.dll
> DevLoader=*vcomm
> EnumPropPages=modemui.dll,EnumPropPages
> FriendlyDriver=unimodem.vxd
> Reset=AT&F1<cr>
> Enumerator=serwave.vxd
> AbortPlay=<h10><h18>
> CallerIDOutSide=O
> CallerIDPrivate=P
> TerminatePlay=<h10><h03>
> TerminateRecord=<h10>
> VariableTerminator=<cr><lf>
> InfPath=ASKV5HX.INF
> InfSection=Modem99Vin
> ProviderName=ASK
> DriverDate=11-25-1997
> DriverDesc=56K VOICE DATA FAX Modem
> AttachedTo=COM2
> Manufacturer=ASK
> Model=56K VOICE DATA FAX Modem
> LoggingPath=C:\WINDOWS\56K VOICE DATA FAX Modem.log
>
> System\CurrentControlSet\Services\Class\Modem\0001
> FriendlyDriver=Unimodem.vxd
> DevLoader=*VCOMM
> ConfigDialog=modemui.dll
> EnumPropPages=modemui.dll,EnumPropPages
> Reset=ATZ<cr>
> InfPath=MDMGEN.INF
> InfSection=Gen
> ProviderName=Microsoft
> DriverDate= 5-11-1998
> DriverDesc=Standard Modem
> AttachedTo=COM2
> Manufacturer=(Standard Modem Types)
> Model=Standard Modem
> LoggingPath=C:\WINDOWS\Standard Modem.log
> MatchingDeviceId=MDMGEN
>
> [Port Information]
> 56K VOICE DATA FAX Modem
>
> ATI0 5601 OK
> ATI1 4BEC OK
> ATI2
> ATI3 OK OK
> ATI4 56K VOICE/DATA/FAX modem Settings... B0 E1 F1 L2 M1 Q0
> V1 X4 Y0 BAUD=9600 PARITY=N WORDLEN=8 DIAL=TONE ON HOOK
> CID=0 &A3 &B1 &C1 &D2 &G0 &H1 &I0 &K1 &M4 &N0 &P0 &R2
> &S0 &T5 &U0 &Y1 S00=00
> ATI5 1 S01=000 S02=043 S03=013 S04=010 S05=008 S06=002 S07=060
> S08=002 S09=006 S10=014 S11=070 S12=050 S13=000 S15=000 S16=000
> S18=000 S19=000 S21=010 S22=017 S23=019 S25=005 S27=000 S28=008
> S29=020 S30=000 S31=128 S32=002
> ATI6 S33=000 S34=000 S35=000 S36=014 S38=000 S39=000 S40=001
> S41=000 S42=000 LAST DIALED #: OK
> ATI7 Configuration Profile... Product type US/Canada
> Internal Product ID: 00178500 Options
> V32bis,V.34+,x2,V.90 Fax Options Class 1/Class 2.0 Line Options
> Caller ID, Distinctive Ring Voice
> AT+FCLASS=? Options Speakerphone, TAD Clock Freq
> 92.0Mhz EPROM 256k RAM 32k FLASH
> date 3/18/98 FLASH rev 11.1.10 DSP date
> 2/10/98 DSP rev 11.1.1
>
>
>
>
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