> John G. Thompson wrote:
> >
> > On Thu, 29 Aug 1996, John Keown wrote:
> I am leaving all correspondance included so the full picture is maintained.
Fair enough.
I see that you are working with Patty and Todd regarding this problem in
case 22935 opened 8/13.
> First some backround on myself. I have a master degree is physics with a
> minor in statistical analysis. My grade point average was 3.9 out of 4.0. I
> spent 10 years in failure analysis primary in pinpointing the subunits
> causing overall system failure.
Okay. I have a bachelor is computer science with a minor in
statistics. I have 17 years in the computer and software industry
doing customer and product support and software maintenance on a wide
range of hardware, operating systems, compilers, databases,
applications and communications networks.
[snip]
> 2) The portmaster show 3 times the number of short duration connections with
> a reconnect within 2 minutes compared to the cisco and version 3.3.1.
>
> 3) The portmaster shows 3 times the number of reconnects within 2 minutes
> compared to the cisco and version 3.3.1 regardless of the duration of the
> calls.
The above two points are EXTREMELY interesting!
I have seen a lot of dissconect/fail to connect problems, but I haven't
seen, or even thought to look for the above patterns!
A short connection followed within 2 minutes by successful longer
connection? This is the for the same user? Are there patterns of a
series of short connections followed by a long connection? Is this
correlated with a time of day, day of week, user OS type?
Any length connection followed withing 2 minutes by another connection?
Is there any kind of repeating pattern of longer connection, drop,
reconnect within 2 minutes? If there is does it correlate with
time of day, day of week, user OS type?
John, I would like to see A LOT more information on the above two points.
You may have just found the key element to this VEXING problem. You may
have the information we need to find and fix this problem!
THANKS! I look forward to your in depth analysis!!!
JGT
statistical grease monkey
-- John G. Thompson Livingston Enterprises Inc. Phone: (800) 458-9966 JOAT(MON) 6920-220 Koll Centre Pkwy. Fax: (510) 426-8951 support@livingston.com Pleasanton, CA 94566 http://www.livingston.com