Re: new MP/16 units

Jacob Suter (jsuter@intrastar.net)
Sun, 8 Sep 1996 00:19:36 -0500

.> viewing the portmaster sessions on 1 of the portmaster I am getting
alot of
> framing errors, and very odd disconnection errors when I view the
ATI6
> option once I attach to the modem (btw is there a description of the
> different disconnection method errors). The same MP/16 would not
pick-up the
> phone and give very funny tones , and had 4 solid red lights on it.

Hmm, I think what was the small amount of quality USR once had has gone
away... My friend's work has fried 6 Sporster 28.8k and 33.6k over the
last two months, none can be traced to anything except the modem were
defective. I've personally had to replace (warranty) two Sportster
VI's for my customers... I'm looking into other options now. The last
VI I had dealings with lasted two weeks.... TWO WEEKS... And I
personally know the person's phone setup situation very well, and their
Cardinal 14.4k they have on the same line, that works...

> I called USR and they sent out another unit, it still has one modem
light
> solid red. I can't believe I would get 2 new units that were
defective.

Learn to accept it... :-)