Re: Unknown Debugging Message???

Gary N. McKinney (gmckinney@megabits.net)
Fri, 20 Sep 1996 19:15:00 -0700

Demetris Papallis wrote:
>
> >
> > try
> >
> > control panel/modems/ look at modem driver/
> >
> > is it the right one?
> > what port and speed?
> >
> > then
> >
> > control panel/system/dev mgr/ports (com and lpt)/whatever port/port
> > settings/
> >
> > set bits per second and "hardware flow control"
> >
> >
>
> Configuration from his side is correct. The nasty part is that he can connect
> fine to a different portmaster, on a different POP and number.... which
> buffles me as to what to blame, Win95 or the PM, since he is the only user
> with this problem. A very frustrutating situation....
>
> demetris

That bit of info is a Great HELP! Are you using Radius for authentication? If
so make sure you have his authentication record setup properly - in other words,
make sure the Radius record reflects PPP operation with PAP authetication ( damn,
wish I was at the ISP site so I could get you a configuration record for an example!
).

If you are using the Portmaster for user authetication ( No Radius ) make sure
you have his authentication record configured for PPP authentication otherwise the
Portmaster will never ask for the PAP authentication from him ( this should really
not be so hard & I wish I would remember to make a copy of the Portmaster
information to keep at the house! <sheepish grin>).

One other thought comes to mind ... What is the version of the software in the
Portmaster? We had a problem with our Portmaster and Windows-95 until we upgraded
to the latest revision!

Hope the info helps.... GM