Re: An ISDN telco provider question --- Any insite would be appreciated

James (jshunter@netcom.com)
Fri, 4 Oct 1996 17:12:44 -0700 (PDT)

You may wish to post a copy of this to the California ISDN Users' Group
mail list. They have been very active in the area of the requested
PacBell Tariff changes, to CPUC. There's a good possibility you'll get
some advise............

The mail list is at ciug@majordomo.internex.net. The web site is at
http://www.ciug.org

Jim Hunter, Net+Effects, Inc.
jshunter@net.effects.com

On Fri, 4 Oct 1996, Thomas E. Hutton wrote:

> I have a number of BRI ISDN lines that have been on order from pacific bell
> for going on 8 weeks now.
> The first due date was Aug 10th, they then pushed it to Sept 20th, now its
> 15 days overdue and I
> still cant seem to get anything done on it. First I was told it was a
> problem with the paragain. Then
> that the copper that was assigned was loaded even though the computer said
> it wasnt, now Im not getting
> status at all. The isdn folks just give me the run-around. I thought I
> remember that there were some
> CaPUC rules about them providing service. Anyone know what I need to start
> quoting and to whom
> to get these lines finished?
>
> --Tom Hutton
> San Diego SUN Local Users Group
>
>
>